FAQ

Frequently Asked Questions (FAQ)

About Geek201

What is Geek201?

Geek201 is a brand built for people who are deeply passionate about what they do.
Being a geek here isn’t about a category — it’s about curiosity, dedication, and the joy of creating and growing.

What does “201” mean in Geek201?

201 represents the moment when something comes to life — when effort turns into creation and progress becomes visible.
It’s a reminder that growth is continuous and every step forward matters.

Products & Orders

What kind of products does Geek201 offer?

We design thoughtfully crafted products such as notebooks, apparel, and everyday essentials that reflect a passion-driven mindset.
Our collections will continue to grow over time.

Are your products mass-produced?

No. Many of our products are created using a Print-on-Demand (POD) model, which means they are made specifically after you place an order to ensure quality and intention.

How do I place an order?

Simply select your product, choose the required options (if any), add it to your cart, and complete checkout on our website [www.yourdomain.com].

Can I cancel or modify my order?

Orders can be cancelled or modified only before they are processed or printed.
Once production begins, changes may not be possible.

To request a change, contact us immediately at info@geek201.in.

Payments

What payment methods do you accept?

We accept secure online payments through Razorpay, including:

  • UPI

  • Credit & Debit Cards

  • Net Banking

  • Wallets (as supported by Razorpay)

Geek201 does not store your payment details.

Is Cash on Delivery (COD) available?

Yes, COD may be available for select locations.
A small additional charge may apply and will be shown at checkout.

Shipping & Delivery

Where do you ship?

Currently, we ship within India only.

How long will my order take to arrive?

  • Processing / Printing: 2–3 business days

  • Shipping & Delivery: 5–6 business days (after dispatch)

Delivery times may vary based on location and external factors.

How can I track my order?

Once your order is dispatched, you’ll receive a detials via email or WhatsApp so you can follow your shipment.

Returns & Refunds

Do you accept returns?

Yes, returns are accepted within 7 days of delivery, provided the product is unused and in original condition.
Please refer to our Returns & Refunds Policy for full details.

When will I receive my refund?

If approved, refunds are processed to the original payment method within 7-10 working days, depending on your bank.

Do you offer exchanges?

Exchanges are only available for damaged or defective items, subject to inspection and availability.

Support & Contact

How can I contact Geek201?

You can reach us via: 

Email: info@geek201.in

Instagram: https://www.instagram.com/geek201.in/

What are your support hours?

Our team typically responds within 24–48 hours on business days.

Other Questions

Will Geek201 launch new products in the future?

Yes. We regularly explore new ideas, designs, and product categories aligned with the Geek201 mindset.

Do you offer bulk or custom orders?

At the moment, bulk or custom orders are handled on a case-by-case basis.
Feel free to reach out to us at info@geek201.in with your request.